Skip to main content
← Back to home

Early-access onboarding

What the first 30 days look like.

DirtFleet does not yet publish customer case studies. This page documents the onboarding process and support commitment that exist today.

Five steps

Day 0 to day 30.

The path most fleets take. Faster if you're brand-new (no historical data); a couple days slower if you're migrating from Fleetio or Whip Around with rich service history.

  1. Day 0 — Sign up

    30-day free trial starts with email + password. No credit card. Demo data seeded if you want to poke around before adding real assets.

  2. Day 1–2 — Asset import

    Bring your fleet roster as CSV / XLSX (assets, drivers, historical service if you have it). We help with the column mapping during a 30-minute Zoom — no extra fee.

  3. Day 3–7 — Crew rollout

    Send your team the install link (PWA — no app store). Pre-trip checklists are pre-loaded for on-road / off-road / trailer. First few hours-logs land; you watch the dashboard fill in.

  4. Day 7–14 — First WOs + tools

    Mechanics start using the WorkOrder queue. Tool tracking opt-in if relevant. Real shop work begins to roll up into per-asset cost-per-hour.

  5. Day 14–30 — Decide

    Trial-end nudge with a one-click upgrade. Cancel = data stays read-only-accessible for 30 more days. We make the leave path clean.

Customer-success commitment

What we promise.

  • 30-min onboarding call included with every trial.
  • Reply within one business day to support@dirtfleet.app — a real person.
  • 30-day post-cancellation export window. No data hostage tactics.
  • We tell you when DirtFleet is the wrong fit. If your need is regulated trucking ELD or pure inspection-first DVIR, we'll refer you to Motive or Whip Around respectively.
  • We publish the changelog so you see what shipped this week.
  • We publish the status page + incident log so you see when we slipped.

Ready?

30-day free trial — no credit card.

Same crew that wrote this page is who answers your support email. Try it; if it doesn't fit, walk away with your data.

Support FAQ · Security posture · Changelog