Pick the inbox
Six purposes, six addresses.
- hello@dirtfleet.app
Sales, demos, partnerships, anything not in the list below
Response time: 1 business day
- support@dirtfleet.app
Existing-customer support, bug reports, integration questions
Response time: 1 business day (Trial+Essentials); 4 hours (Professional); 1 hour (Enterprise) — see /sla
- security@dirtfleet.app
Responsible vulnerability disclosure (see .well-known/security.txt)
Response time: 1 business day acknowledgment; 3 business days triage
- privacy@dirtfleet.app
GDPR / CCPA requests, data deletion, sub-processor questions
Response time: 30 days per regulation; faster in practice
- partners@dirtfleet.app
Referral program signups, equipment-dealer co-sell, integration partnerships
Response time: 2 business days
- press@dirtfleet.app
Media inquiries, quote requests, press-kit assets
Response time: 1 business day general; 4 hours breaking news
In-app support
Already a customer?
Use the in-app support form — it auto-attaches your org id and recent activity so we can debug without a back-and-forth. Faster than email for product-specific questions.
Office hours
When humans are on.
US business hours (Mountain Time). Weekends and US holidays are best-effort on Trial+Essentials. Professional and Enterprise customers get 24×7 RED-severity coverage per the SLA.